Frequently asked questions

No. Every course starts from first principles and builds up through real projects, so you can begin even if you have never written a line of code. If you already work in tech, you can skip ahead — most modules are self-contained, and each one lists the concepts it assumes so you always know where to jump in.

Forever. When you enrol you get lifetime access to that course, including every future update, added lesson and refreshed project. There is no subscription and no expiry — learn at your own pace, revisit anything whenever you need it, and keep coming back as the models and tools evolve.

We accept all major credit and debit cards through Stripe, our secure payments provider, so your card details never touch our servers. For team or invoiced purchases we also support direct bank transfer (EFT) in AUD — just choose bank transfer at checkout or email us and we'll send through the details.

NextGen AI is an Australian company and all prices are listed in Australian dollars (AUD), inclusive of GST where applicable. If you pay by card, your bank converts to your local currency automatically at checkout using its own exchange rate.

Every course is backed by a 30-day money-back guarantee. If it isn't the right fit, email support@nextgenai.com within 30 days of purchase and we'll refund you in full — no forms to fill in and no questions asked. We'd rather you learn somewhere that works for you than stay unhappy.

Yes. Complete all the projects in a course and you'll unlock a verifiable certificate of completion with a unique link you can share on LinkedIn or add to your CV. Because our courses are project-based, the certificate is backed by real work you can point to — not just watched videos.

Constantly. AI moves fast, so we revise lessons whenever major models, APIs or tools change — and because you have lifetime access, every update lands in your account at no extra cost. When a course gets a significant refresh, we'll let you know by email so you never fall behind.

Absolutely. A tax receipt is emailed to you automatically the moment your payment clears, and it's always available to download from your dashboard. If you need a formal invoice with your company name, ABN or a purchase-order number, just email support@nextgenai.com and we'll issue one.

Yes. We offer discounted seats for teams, along with centralised billing, invoiced payment and progress reporting so managers can track how their people are going. Whether you're onboarding five engineers or upskilling a whole department, get in touch and we'll put together a plan that fits.

Every course ships with downloadable project files, starter repositories, prompt libraries and reference cheat-sheets. You keep them for good, so you can reuse the templates and code in your own work long after you've finished the lessons.

You're never on your own. Each project includes detailed walkthroughs, common-error guides and a solution branch you can compare against. You also get access to our learner community where instructors and fellow students answer questions, and you can always reach our team directly at support@nextgenai.com.

Our catalogue spans the practical AI skills that matter most today: building with large language models, advanced prompting, workflow and automation, and generative media for images, audio and video. Everything is taught through projects you actually ship, so you finish with a portfolio rather than just notes.